Home / FAQ
  • : How to deliver the goods to us?

    Usually, we will ship the goods by sea, because we are in Ningbo, and we are only 35 kilometers away from the Ningbo Port, it is very convenient and efficient to ship goods to any other country. Of course, if your goods are very urgent, the Ningbo Airport and Shanghai Airport are also very nearby.

     

  • : What’s the payment term?

    when we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc.

    For mass production goods, you need to pay 30% deposit before producing and 70% balance against a copy of documents. The most common way is by T/T. L/C is also acceptable.

  • : What are the certifications for mirrors and LED lights?

    CE, ROHS, IP44, SGS, etc.

  • : What color temperature can we choose?

    Warm light 2700-3000K, natural light 4000-5000K, cold light 5500-6500K

  • : How to deal with failures?

    First of all, our products are produced under a strict quality control system, and the defective rate will be less than 0.2%.

    Secondly, during the warranty period, we will send accessories for free in new orders.

  • : Do you have a warranty and for how long?

    Yes, we provide 2 years warranty for our products.

  • : Are you a direct manufacturer or trading company?

    We are a factory, and we also have our own international sales department. we produce and sell all by ourselves.

  • : Are there any MOQ restrictions for LED lights and mirror orders?

    Usually miror lamps are 300 pieces and mirrors are 100 pieces per model. And 1 piece can be provided for sample.

  • : What is the sample making time and how long is the production time for mass production?

    It takes 10-15 days to make mirror samples and about 40-50 days for mass production, it will also depend on the quantity.

  • : What functions can be selected for the mirror?

    Our mirrors support customization which can add features such as: touch switch, dimming, color change, defogging, Bluetooth music, Bluetooth phone, etc.